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Hands-on experience #9 from business projects: Why is the problem actually a problem for the organization?

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Thor Mønsted
Thor Mønsted

Why is the problem, as defined in the problem statement for the project, actually a problem for the organization from a strategic or operational perspective?

The problem statement is the cornerstone of any project and it serves as a compass guiding teams toward solutions.

To truly understand its implications, project managers must connect the dots between the problem at hand and the broader organizational strategy. The deeper we look, the better we understand, can align, can get buy-in and can plan accordingly.

Understanding why a problem is actually a problem goes beyond its surface-level manifestations. Project managers serve as the architects of change and by uncovering the strategic and operational implications of the problem statement, we can guide our teams toward solutions that not only resolve immediate challenges but also contribute to the organization's long-term success.

Steps That Can Help You to Uncover the Problem's Impact

1. Problem Statement Deconstruction

Breaking down the problem statement into its fundamental components. Identify key keywords and phrases that encapsulate the essence of the issue. This deconstruction phase lays the groundwork for understanding the problem's intricacies.

2. Stakeholder Analysis

Identify the individuals or groups who are directly or indirectly affected by the problem. Understanding their high-level perspectives of the problem statement and concerns provides invaluable insights into the problem's broader impact.

3. Align with Organizational Objectives

Map the problem against the organization's overarching goals and objectives. Evaluate how resolving the problem aligns with strategic initiatives. This step establishes the relevance of the issue in the larger context of the organization's mission.

4. Impact on Operations

Probe into the operational implications of the problem. How does it disrupt or effect daily operations? Assess the potential ripple effects on productivity, efficiency and resource allocation. This step unveils the operational urgency of addressing the identified issue.

5. Cost-Benefit Analysis

Conduct a high-leve first drafted cost-benefit analysis to weigh the financial implications of the problem against the potential benefits of its resolution. Quantify the tangible and intangible costs associated with the problem, providing a clearer picture of its strategic significance.

6. Future-proofing Strategies

Anticipate how the problem may evolve in the future. Consider the long-term consequences and potential risks if the issue remains unaddressed. This foresight enables project managers to implement strategies that not only resolve the immediate problem but also fortify the organization against future challenges.

7. Communication Strategy

Craft a communication strategy that articulates the problem's strategic relevance to key stakeholders. Effective communication is crucial for garnering support, buy-in, awareness, inputs and resources to address the issue. Clearly convey how resolving the problem aligns with the organization's strategic vision.


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Thor Mønsted
Thor Mønsted