Upgraded.today / InformationFlow

Information Flow

Paid plan

See who works with who and who really decides.

Map organizational touch-points and information flow to reveal the unofficial, real decision-makers and the bottlenecks that slow information down.

See the routes information actually takes — between people, teams, touchpoints and decisions.

See how information really moves

Organisational charts show formal responsibilities. They rarely show how information is actually shared, interpreted and turned into decisions. Information Flow reveals the working relationships, informal routes and critical touchpoints behind everyday operations.

Build the analysis on real work

Connect up to three Task Tracker initiatives as the evidence base. Information Flow analyses the tasks, collaborations, processes, strategic links and decision-making information already collected from the people doing the work.

Understand who works with whom

See the strongest working relationships across people and teams. Identify central collaborators, isolated roles and dependencies that may be invisible in the formal organisation.

Find the touchpoints that matter

Discover where information is created, exchanged, delayed or lost. The analysis highlights important handovers and recurring bottlenecks that affect coordination and execution.

Compare official and actual decision-making

Information Flow examines both formal decision authority and the people who influence decisions directly or indirectly. This helps reveal where decisions are really shaped—and whether authority, knowledge and influence are aligned.

Five perspectives on the organisation

The deep analysis explores:

  • How information is actually processed
  • Who works with whom
  • Where important information touchpoints occur
  • How formal and informal decision paths operate
  • Who officially decides and who influences the outcome

Each perspective includes ranked findings and visual flow diagrams that make complex organisational patterns easier to understand.

Then investigate what matters to you

Ask your own questions within each area and receive an answer based on the connected Task Tracker data, supported by a relevant visualisation.

Where does information most often get delayed? Which teams depend too heavily on one person? Who influences decisions without having formal authority? Where do the official process and actual practice differ?

Turn hidden working patterns into visible evidence

Information Flow gives leaders and analysts a clearer picture of how the organisation really operates—so they can improve collaboration, reduce bottlenecks and create faster, better-informed decision paths.

What you get

  • Organizational touch-point mapping
  • Unofficial decision-maker detection
  • Information bottleneck analysis

How it works

  1. 1. Sign in.
  2. 2. Create an initiative and give it a name unique to your account.
  3. 3. Work through the Information Flow flow and close it when done.
  4. 4. Connect it into The Better Business Project for deep-dive analysis.